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Wednesday, March 8, 2023

Bridging the Gap: BDO's Creative Use of Technology to Reach More Filipinos Than Ever Before



BDO or Banco de Oro, the largest bank in the Philippines, has been continuously innovating its services and utilizing technology to expand its reach to Filipinos. In this blog post, we will discuss how BDO has been implementing technology and innovation to provide efficient and convenient banking services to Filipinos.


BDO's Mobile Banking App

BDO's mobile banking app is one of the bank's flagship services that enables customers to access their accounts, transfer funds, pay bills, and perform other banking transactions using their mobile devices. The app is available for both iOS and Android devices and is user-friendly, making it easy for customers to navigate and use.


Features of the Mobile Banking App

  • Balance Inquiry and Transaction History
  • Fund Transfer to BDO and Other Banks
  • Bills Payment
  • Prepaid Mobile and Internet Load Purchase
  • Credit Card Management
  • Cash Card Reload

Benefits of the Mobile Banking App

  • Convenient Banking Services Anytime, Anywhere
  • Secured and Safe Transactions
  • Fast and Easy Funds Transfer
  • Saves Time and Effort
  • No Need to Queue in Banks


BDO Online Banking

Aside from the mobile banking app, BDO also offers online banking services that allow customers to access their accounts through their computers or laptops. BDO's online banking provides the same services as the mobile app, but customers can access more features such as investment portfolio monitoring and foreign exchange rate inquiries.


Features of Online Banking

  • Balance Inquiry and Transaction History
  • Fund Transfer to BDO and Other Banks
  • Bills Payment
  • Prepaid Mobile and Internet Load Purchase
  • Credit Card Management
  • Investment Portfolio Monitoring
  • Foreign Exchange Rate Inquiries

Benefits of Online Banking

  • Access to More Features and Services
  • Fast and Easy Funds Transfer
  • Saves Time and Effort
  • No Need to Queue in Banks
  • No Need to Download and Install App


BDO Cash Agad

BDO Cash Agad is a service that enables customers to withdraw and deposit cash from BDO accounts through accredited agents in remote areas. Cash Agad agents are typically sari-sari store owners or other businesses that are situated in areas without BDO branches.


Benefits of Cash Agad

  • Convenient Cash Withdrawal and Deposit Services
  • Accessible to Customers in Remote Areas
  • No Need to Travel Long Distances to Reach Banks


BDO ATMs

BDO has one of the most extensive ATM networks in the Philippines, with over 4,000 ATMs nationwide. BDO ATMs offer various services, including cash withdrawals, balance inquiries, bills payment, and fund transfers.


Benefits of BDO ATMs

  • Wide Network Coverage
  • Convenient Banking Services Anytime, Anywhere
  • Fast and Easy Funds Transfer
  • Saves Time and Effort
  • No Need to Queue in Banks


BDO Contact Center

BDO's Contact Center is a customer service hotline that provides assistance to customers with their banking inquiries and concerns. The Contact Center is available 24/7 and can be accessed through a toll-free number or email.


Benefits of the Contact Center

  • Accessible and Available 24/7
  • Provides Assistance to Customers Anytime, Anywhere
  • Fast and Reliable Customer Service
  • Can Handle Multiple Inquiries and Concerns


Conclusion

BDO's commitment to providing efficient and convenient banking services to Filipinos is evident through the bank's continuous use of technology and innovation. With the mobile banking app, online banking, Cash Agad, ATMs, and Contact Center, BDO has made banking services accessible to Filipinos, regardless of their location.


FAQs

  1. What are BDO's digital banking services?
    • BDO's digital banking services include online banking, mobile banking, Cash Agad, and other innovative services. These services allow BDO customers to access their accounts, perform transactions, and avail of banking services anytime and anywhere, using their mobile devices or computers.
  2. How does BDO ensure the security of its online banking services?
    • BDO uses industry-standard security measures, such as Secure Sockets Layer (SSL) encryption and two-factor authentication, to protect the privacy and security of its customers' online transactions.
  3. Can non-BDO customers use BDO's mobile banking app and other services?
    • No, BDO's mobile banking app and other services are exclusive to BDO account holders. However, non-BDO customers can still use BDO ATMs for cash withdrawals and other services.
  4. How can I find a Cash Agad agent near me?
    • You can use BDO's Cash Agad locator tool on their website or mobile app to find the nearest Cash Agad agent.
  5. Does BDO offer other innovative banking services?
    • Yes, BDO has also introduced other innovative services, such as virtual credit cards, digital account opening, and online loan applications. These services further enhance the bank's commitment to providing convenient and accessible banking services to Filipinos.




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