An official of the Philippine Statistics Authority (PSA) on Wednesday apologized for delays in the delivery of Philippine Identification (PhilID) cards following complaints from registrants, saying they are currently prioritizing low-income households and facing logistic problems due to the pandemic.
"Humihingi po kami ng paumanhin at pang-unawa at patuloy na pagsuporta ng ating mga mamamayan with regards po sa Step 3 registration or the delivery of their PhilIDs," PhilSys spokesperson Nicole Navea said in an interview with CNN Philippines' Newsroom Ngayon.
"Definitely, all the IDs will be delivered to all those who registered," Navea assured.
PhilID can be used as a valid proof of identity when transacting with the government and the private sector.
Navea said people can file a complaint against institutions that do not accept their PhilIDs as valid proof of identity by calling 1388, sending an email to info@philsys.gov.ph
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